FAQs

Refund and return

All sale is final, we are not accepting any returns or refunds. We try to take photos of our jewelry and stones in natural light to show their true colours as much as possible. There may be natural flaws or pitting in stones due to the nature of there formation and or cut. Please check your ring size and stone pictures closely before purchase. 

 

Shipping 

All items are ready to ship and mail out within 2-3 business days of order. All items are made to order takes upto 30 business days, after all designs details finalized. All shipping comes with tracking info and insurance coverage upto $100 Canadian dollars, all shipment via Canada Post. Also we can offer express shipping options upon request. We have no control over shipping delays, lost or damage. International order, please be aware you may have to pay customs fees, duties, tariffs, taxes, etc. These fees are set by your government and are the responsibility of the buyer. For more information, please contact your local customs office or postal service.

 

Special order

We are open for custom orders, please send us msg via Instagram.